At Gleamstonejewel, all sales are final. We adhere to a strict no-refund and no-cancellation policy.
Within India: We offer free shipping on orders over INR 4,000. For orders below this amount, a flat shipping and handling fee of INR 150 will be applied.
Our usual dispatch time is 3-5 business days (excluding Saturdays and Sundays). However, since some of our products are personalized or made-to-order, dispatch times may vary. For products with longer dispatch times, the information is provided on the respective product page
The typical delivery time within India is 5-8 business days.
All products in your order will be shipped together. If one or more items have a longer dispatch time, the entire order will be dispatched according to that timeline. This practice helps us minimize excess packaging and reduce our carbon footprint.
Delivery timelines are subject to your location and the courier service. While we strive to deliver within the specified timeframe, delays due to weather or transit conditions are beyond our control. We assure you that your order will reach you as soon as possible.
You will receive automated SMS and email updates regarding the status of your order. For any further information you can always contact our support team at beigeme.website@gmail.com
Any disputes related to your order must be reported within 24 hours of receiving the parcel. Please inform us immediately if your parcel shows as 'delivered' but you have not received it. After 24 hours, we may not be able to address the issue with our courier partners.
We do not accept returns or exchanges for color customizations. Please ensure that your order details are correct before placing your order.
We do offer color customizations at an additional cost of INR 100. For customizations pls contact gleamstonejewelofficial@gmail.com
In the rare instance that you receive a defective product from our end, we will gladly replace it.
Contact Information
Trade name: gleamstonejewel
Phone number: 8619990518
Email: gleamstonejewelofficial@gmail.com
Address: Godawari Plaza, 74, Opposite Peetal Factory, Shopping Centre, Shastri Nagar, Jaipur, Rajasthan 302016
